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Payment Options:
We currently accept Visa, Mastercard and American Express. Customers credit cards will be billed as Your Company Store.

MERCHANDISE RETURN POLICY

WE OFFER A 100% SATISFACTION GUARANTEE.
We will gladly accept returns within 30 days of the original purchase. Items must be accompanied by the completed return form and receipt. If the item was received as a gift we will issue a store credit to the recipient as long as the request for credit is received within 30 days of the original purchase. Please be sure to follow the return procedures in order to ensure proper credit for returned merchandise.

PLEASE FOLLOW THESE STEPS FOR PROPER CREDIT:
1. E-mail info@yourcompanystore.net

  • State full name as it appear on the credit card you ordered from.
  • Order number
  • Reason for the return

2. You will receive a return e-mail with the return authorization approval number. The return authorization number must be marked on the outside of the box when return is sent to us.

3. Send the return merchandise to:

4.Once we receive the return, your account will be credited. Please note merchandise that is damaged, worn, stained or missing tags will not be accepted for returns.

NON-REFUNDABLE ITEMS
Sale items and Shipping costs are nonrefundable.

PRIVACY AND SECURITY POLICIES
Your Company Store reserves the right to collect certain information from our visitors that allows us to improve and customize your online shopping experience. We may also email you about our products and promotions. All information will be handled responsibly as we are committed to maintaining complete and strict privacy of all personal information collected through our website. Customer information will not be distributed or sold to any third party for any reason. All sensitive payment information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.

We reserve the right to modify our policies at any given time.

How to Contact Us
We value your opinion and are interested in your experience as a customer. Please send us your feedback to info@yourcompanystore.net

SHIPPING & HANDLING Policy
Most orders received Monday through Friday, are processed and shipped within 1 to 2 business days.

Standard Delivery
Orders shipped Standard service should be delivered within 4 to 7 business days to most areas.
Order Amount = Standard Delivery Charge

  • $0 - $50 = $6.95
  • $50.01 - $100 = $7.95
  • $100.01 - $150 = $8.95
  • $150.01 - $250 = $9.95
  • $250.01 - $350 = $10.95
  • $350.01 and over = $12.95

Express Delivery
Orders shipped Express Service are delivered within 1 business day by 3:00 p.m. to most areas. Order must be placed before 12:00PM EST for Express Service delivery. To determine Express Delivery rates, simply add $17.95 to the Standard shipping charge. Express delivery is limited in select areas.

2nd Day Delivery
Orders shipped 2nd Day Service are delivered within 2 business days to most areas. Order must be placed before 2:00PM EST for 2nd Day Service delivery. To determine 2nd Day Delivery rates, simply add $12.95 to the Standard shipping charge. 2nd Day delivery is limited in select areas.

 

 

Cook Associates - Your Company Store - ©2008
10 Fitch Street, Norwalk, CT 06855
Phone:(203) 838 0490, sales@yourcompanystore.net

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